Last updated: 2026-10-17
PatioLab Pro includes a free trial period. No charge is made during the trial. If you decide not to subscribe at the end of the trial, simply do nothing — your account reverts to the free tier automatically.
Subscription payments are generally non-refundable once a billing period has started. However, we offer a 7-day money-back guarantee on the first payment of any new paid subscription. If you are not satisfied within the first 7 days of your paid plan, contact us at hola@patiolab.app and we will issue a full refund.
Refunds are not available for renewals of existing subscriptions or for partial billing periods.
You may cancel your subscription at any time from your account settings. Upon cancellation, you retain full Pro access through the end of the current billing period. No further charges will be made after cancellation.
We handle refund requests on a case-by-case basis. If you experience a technical issue that prevented you from using the Service during your subscription period, contact us and we will work to make it right.
To request a refund or for billing questions:
hola@patiolab.app